AFTER-SALES SERVICE
Did you know that it can take up to 2 years from the moment the contract is signed with the clients until they receive the keys and move in? During this time, customers will ask you questions, make comments and ask about deadlines... Sounds innocent? Only apparently, because if each customer asks one such question a month, you have dozens of them in front of you every day... This is only part of our after-sales service offer for developers.
How exactly can we help?
Building relationships: Building relationships with customers over the months and years is crucial... also for the success of your subsequent investments, which satisfied customers will recommend to their relatives and friends. Each quick and factual response to an inquiry is a building block that builds a solid reputation as a developer.
Technical acceptance: This is a complicated process comparable to a complex machine in which all the cogs must be in place. Pre-acceptance inspection, protocols, deadlines and removal of possible defects, and finally obtaining a permit to use the premises - we have guided developers through this complex process many times.
Handover of keys: Our after-sales service for developers can also cover everything related to signing contracts and handing over keys. Different clients may complete the contract at different times (especially if the investment is multi-stage), which for you actually means continuous pre-, peri- and post-sales service for a whole year or longer.
Emergency situations: The after-sales service offer for developers also includes quick and professional response in emergency situations. Failures, conflicts and accidents are normal elements of running a business - by choosing after-sales service in a professional company, you protect yourself against their effects.
Property management: It's not over yet... we can also support the developer once the estate is put into operation. Taking care of complaints or repairing faults by a company offering after-sales service for developers allows you to significantly reduce the pressure on the investor at this time.
If you want to know more about our after-sales support for developers, please contact us..
